Mark Zuckerberg, CEO of Meta Platforms, during the Meta Connect event in Menlo Park, California, on Sept. 25, 2024.
David Paul Morris | Bloomberg | Getty Images
Meta’s family of apps including Facebook and Instagram were down on Wednesday, resulting in users being unable to access the services.
The widespread outages began around 9:57 a.m. PST and affected the social media company’s core apps as well as Threads, WhatsApp and Messenger, according to user-submitted reports gathered by the internet-monitoring site Downdetector.
More than 100,000 users experienced problems using the Facebook service at 10:11 a.m. PST, representing the peak of the outages, according to Downdetector.
Meta acknowledged the outage via a morning post on social media site X, saying the company is “aware that a technical issue is impacting some users’ ability to access our apps.”
“We’re working to get things back to normal as quickly as possible and apologize for any inconvenience,” the X post said.
A separate Instagram-specific X post in the morning also acknowledged the outage, and said the company recognizes “there’s a technical issue impacting some people’s ability to access Instagram.”
Later in the day, Meta acknowledged that the outage was still affecting its apps, saying in an afternoon X post that it is “99% of the way there – just doing some last checks.”
Shortly after, Instagram said in an afternoon X post that the photo-sharing service was back online.
“Andddd we’re back — sorry for the wait, and thanks for bearing with us,” Instagram said in the X post.
The company’s various apps experienced a roughly two-hour outage in March 2024, on the same day as the Super Tuesday U.S. presidential primaries.
