Eurostar disruption to continue after power outage in Channel Tunnel

Thomas Mackintoshand

Nicky Schiller,London St Pancras International

Kelly North and Bethany Massey-Chase tell the BBC how they’ve had to re-book their Eurostar service to Paris

Eurostar is resuming some services after all trains from London towards Paris, Amsterdam and Brussels were cancelled due to a power outage in the Channel Tunnel.

Trains that have not been cancelled will be subject to “severe delays and possible last-minute cancellations” and passengers are advised to postpone their travel to a different date, Eurostar said.

The Channel Tunnel has partially reopened after a LeShuttle train – which carries road vehicles and passengers through the tunnel between Folkestone and Calais – broke down.

Eurotunnel LeShuttle services are also starting to resume, the operator said.

Eurostar says the overhead power supply issue, which started last night in parts of the Channel Tunnel, remains.

National Rail has advised passengers not to come to London St Pancras International if their Eurostar train is cancelled.

By midday on Tuesday, at least a dozen Eurostar services between the UK, France, Belgium and the Netherlands had been cancelled leaving passengers stranded and holidays disrupted.

Earlier Eurostar said services to and from London were suspended until further notice due to overhead power supply issues in the Channel Tunnel, followed by a failed Le Shuttle train.

The rail operator apologised and said passengers could rearrange their plans free of charge or can cancel their booking and get a refund or an e-voucher.

The broken Le Shuttle train was moved out of the Channel Tunnel.

On its website, Le Shuttle apologised and warned of delays at check-in and departures.

Reuters A passenger carries a suitcaseReuters

Ben Clark, from Bedfordshire, told the BBC he has been stuck on-board Le Shuttle in Calais with his wife and three daughters since 10:00 local time (09:00 GMT).

“The first two-and-a-half hours weren’t too bad but the girls have got restless in the last half an hour so we’ve let them run around the boarding carriage to burn off some energy,” he said.

“Some people are getting angry but there’s nothing that can be done, others are sleeping in their cars. We have used up our snacks and now have no plan B or C.”

Reuters Passengers wait with luggage next to a departure board showing cancelled trainsReuters

Eurostar passengers booked to travel on Tuesday have been told to reschedule their travel if they can

On the UK side at Folkestone, Le Shuttle said there is a delay of around three-and-a-half hours to the booked departure time.

Matthew Webber, from Suffolk, said he has been stuck for hours and is unclear whether he and his group will be able to continue their journey.

“Not a lot of information being given out which is poor,” he told the BBC.

“Lots of queues and everyone is waiting to get on the Tunnel. The conditions are very busy and people are leaving to get a ferry.”

BBC / Nicky Schiller Departure boards at St Pancras station showing cancellations to Amsterdam, Paris and Brussels servicesBBC / Nicky Schiller

Services between London and France, Belgium and the Netherlands have been hit

At the Calais terminal in France the delay is currently around three hours.

Steph Roberts, from Ashford, Kent, told the BBC she has been stuck at the Calais terminal with her husband Robert and bulldog Dempsey since 10:30.

She had spent two weeks in France seeing her parents and family over Christmas.

Ms Roberts said: “We’ve not had any updates or been given any food or water.

“We’ve just been spending the time going through social media and reading magazines. I’ve also gone out to take the dog for a couple of walks.”

PA Media Passengers queue to enter the Eurotunnel site in Folkestone in KentPA Media

Cars and coaches have started to queue up outside the Eurotunnel terminal in Folkestone

Your Voice banner

Eurostar disruption: Are you affected?

You can get in touch in the following ways:

Email: bbcyourvoice@bbc.co.uk

WhatsApp: +44 7756 165803

Upload your pictures and video

Please read our terms & conditions and privacy policy

In some cases a selection of your comments and questions will be published, displaying your name and location as you provide it unless you state otherwise. Your contact details will never be published.

Source link

Latest

Vocalist LUKAS MAGYAR Leaves VEIL OF MAYA

Vocalist Lukas Magyar has stepped down from progressive metalcore...

1971 Volkswagen Type 2 Westfalia Campmobile for sale on BaT Auctions – ending January 6 (Lot #225,782)

1971 Volkswagen Type 2 Westfalia Campmobile is finished in...

Newsletter

spot_img

Don't miss

Vocalist LUKAS MAGYAR Leaves VEIL OF MAYA

Vocalist Lukas Magyar has stepped down from progressive metalcore...

1971 Volkswagen Type 2 Westfalia Campmobile for sale on BaT Auctions – ending January 6 (Lot #225,782)

1971 Volkswagen Type 2 Westfalia Campmobile is finished in...

Did I Really Do That?

The transcript below may be for an earlier version...
spot_imgspot_img

Vocalist LUKAS MAGYAR Leaves VEIL OF MAYA

Vocalist Lukas Magyar has stepped down from progressive metalcore outfit Veil Of Maya. Veil Of Maya went on hiatus last fall as guitarist Marc...

1971 Volkswagen Type 2 Westfalia Campmobile for sale on BaT Auctions – ending January 6 (Lot #225,782)

1971 Volkswagen Type 2 Westfalia Campmobile is finished in beige and white over tan and beige leatherette and is powered by a 1.6L flat-four...